Last updated: October 2026

1. Introduction

1.1 These Terms and Conditions apply to the use of forgelle.com (the “Website”) and to all purchases made through it.

1.2 The Website is operated by Tradymax LTD (the “Company”, “we”, “us” or “our”). By accessing the Website or submitting an order, you agree to be bound by these Terms.

2. Company details

TRADYMAX LTD
Company number: 17523855
50 Princes Street, Ipswich, IP1 1RJ, United Kingdom
Email: info@forgelle.com
Telephone: +44 7441 393658

3. Products

3.1 The Company offers sportswear and outdoor products from independent European labels, including training kits, waffle robes, merino socks, hats and scarves, and gear such as waist bags and sunglasses.

3.2 Orders are fulfilled on the Company’s behalf by its logistics partner, Hertwill.

3.3 Product descriptions, colours, sizes and prices are provided as accurately as reasonably possible. Images are indicative only, and the item delivered may differ slightly depending on the customer’s display.

4. Orders and formation of contract

4.1 Following submission of an order, the customer receives an email acknowledging its receipt.

4.2 A binding contract is formed only once the Company has accepted the order and dispatched it.

4.3 The Company reserves the right to decline or cancel any order, including where an item is unavailable or where a price has been displayed incorrectly.

5. Prices and payment

5.1 Prices are displayed in the currency shown at checkout and include applicable taxes unless stated otherwise.

5.2 Payment is taken at the time of purchase.

5.3 The Company accepts bank transfer and card payments (Visa and Mastercard). No fee applies to either payment method.

5.4 Card payments are protected by 3D Secure. The Company does not store full card details.

5.5 Any change to the accepted payment methods will be reflected on this page.

6. Shipping

6.1 The Company delivers to the 27 EU countries and the United Kingdom (28 in total).

6.2 Shipping is charged at 8 EUR per order to the EU and the United Kingdom. The Company does not ship to other countries.

6.3 Orders are shipped by Hertwill. Delivery timeframes and further shipping information are set out on the Help page.

6.4 For deliveries outside the EU, including the United Kingdom, import VAT or customs duties may be payable on arrival and are the responsibility of the customer.

7. Returns

7.1 Items may be returned within 30 days of the order date, in accordance with Hertwill’s return rules.

7.2 Items must be returned unused and in their original condition and packaging.

7.3 Where an item arrives damaged or faulty, the customer should contact the Company, which will arrange a replacement or a refund. Full details are set out on the Help page.

8. Intellectual property

8.1 All content on the Website, including text, images, designs, logos and branding, is owned by Tradymax LTD or its licensors and may not be copied or reused without the Company’s permission.

9. Limitation of liability

9.1 To the extent permitted by law, the Company is not liable for any indirect or consequential loss arising from the use of its products or the Website.

9.2 Nothing in these Terms limits any liability that cannot be limited by law, including the customer’s statutory consumer rights.

10. Governing law

10.1 These Terms are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of its courts.

11. Contact

TRADYMAX LTD
Company number: 17523855
50 Princes Street, Ipswich, IP1 1RJ, United Kingdom
Email: info@forgelle.com
Telephone: +44 7441 393658